Frequently Asked Questions
Everything you need to know about shopping with KÖNIG GALERIE.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I return an item?
You can return unworn items with original tags within 30 days of delivery. Simply contact our support team to initiate a return label and receive your refund.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
KÖNIG GALERIE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local financing options like Klarna.
Are your collections limited edition?
Yes, many of our pieces are produced in limited quantities to maintain exclusivity and reduce environmental waste. Once an item is sold out, it may not be restocked.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.